![]() ![]() Choose to “Run” the tool and follow the on-screen prompts. You will be prompted to either “Run” or “Save” the tool. If, after attempting to resolve the issue as per the instructions on the above site fails, please refer to the link below and run the MGA Diagnostics tool: Next follow the on-screen prompts to resolve the issue if any of the checks at the above site fail. If you could also please follow the steps outlined below, the diagnostics Web Site will attempt to resolve the validation errors you are experiencing with Office. If the above steps did not resolve your issue lets continue with the steps below. In order to do this please follow the below link and choose the “Validate Office” option. Next we would like to confirm that you are running the most current version of the Genuine Advantage control on your computer. ![]() Ensure you log onto the computer experiencing the issue with “Administrator” rights.Ģ. ![]() Please follow the steps outlined below as it could either resolve your issue or, if need be, provide us with additional information to determine the cause of this issue.ġ. We understand the inconvenience you are currently experiencing and would like to provide you with some self-help options we have made available for our customers. ![]()
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